Terms and Conditions

Terms and Conditions

Welcome to Pokemon Backpacks! These Terms and Conditions outline the rules and regulations for the use of our online store. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making a purchase or using our services.

1. General Terms:

1.1. Age Requirement:

You must be at least 18 years old or have the legal capacity to enter into a contract to use our website and make purchases. If you are under 18, you may only use our website with the involvement of a parent or guardian.

1.2. Prohibited Activities:

You agree not to engage in any activity that violates applicable laws, regulations, or our policies. This includes but is not limited to: unauthorized use of our website, unauthorized access to customer accounts or personal information, interference with the proper functioning of our website, and any activity that may cause harm to our website, users, or business.

1.3. Accuracy of Information:

We strive to provide accurate and up-to-date information on our website, including product descriptions, pricing, and availability. However, we do not warrant that the information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

2. Intellectual Property:

2.1. Ownership:

All content on our website, including text, graphics, logos, images, product designs, and software, is the property of Pokemon Backpacks or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of our intellectual property without our prior written consent.

2.2. Trademarks:

“Pokemon Backpacks” and our logo are registered trademarks owned by Pokemon Backpacks. They may not be used in connection with any product or service that is not ours or in any manner that may cause confusion among customers.

3. Product Sales and Pricing:

3.1. Product Descriptions:

We make every effort to provide accurate and detailed product descriptions on our website. However, we do not warrant that the descriptions are error-free or complete. If you receive a product that does not match its description, please refer to our Return and Refund Policy.

3.2. Pricing:

All prices on our website are listed in the currency indicated. Prices may be subject to change without notice. The final price for your order will be displayed during the checkout process and includes any applicable taxes, fees, and shipping charges.

3.3. Order Acceptance:

By placing an order on our website, you make an offer to purchase the products in your order. We reserve the right to accept or decline your offer at our discretion. In the event that we are unable to fulfill your order, we will notify you and provide a refund if applicable.

4. Payment and Security:

4.1. Payment Methods:

We accept various payment methods as indicated on our website. By providing your payment information, you represent and warrant that you have the legal right to use the chosen payment method.

4.2. Security of Payment Information:

We take the security of your payment information seriously. We use industry-standard security measures to protect your payment details and ensure a secure checkout process. However, we cannot guarantee that unauthorized third parties will never be able to bypass our security measures or use your personal information for improper purposes.

5. Shipping and Delivery:

5.1. Shipping Policies:

We offer shipping to select locations as indicated on our website. The estimated delivery times are provided for informational purposes only and are not guaranteed. We are not responsible for any delays or issues that may arise during shipping.

5.2. International Shipping:

For international orders, customs and import duties may be applied. These charges are the responsibility of the recipient and will vary depending on the destination country. Please note that customs policies and procedures are beyond our control.

6. Return and Refund Policy:

6.1. Returns:

We accept returns of unused and undamaged products within 30 days of purchase. To initiate a return, please contact our customer support team. Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

6.2. Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method used for the purchase. Please allow a reasonable period for the refund to be reflected in your account.

7. Limitation of Liability:

In no event shall Pokemon Backpacks or its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the products purchased through it.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

9. Severability:

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Changes to Terms and Conditions:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.

11. Contact Us:

If you have any questions, concerns, or requests regarding these Terms and Conditions or our services, please contact us using the information provided below:

Email: [email protected]

Mailing Address: 53 Elmgrove Rd, Weybridge KT13 8PB, United Kingdom

By using our website and making a purchase, you signify your acceptance of these Terms and Conditions.

Last updated: May 08, 2023

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