Privacy Policy

Privacy Policy for Pokemon Backpacks Online Store

At Pokemon Backpacks, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our online store. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

1.1. Personal Information:

When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide you with a seamless shopping experience.

1.2. Website Usage Information:

We use various tools, including Google Analytics, pixel tags, and cookies from TikTok, Facebook, Pinterest, Google Merch, and Google Ads, to collect information about your interaction with our website. This may include your IP address, browser type, operating system, referral source, pages visited, and the duration of your visit. This information is used to analyze trends, administer the site, and improve our website’s functionality and user experience.

2. Use of Information:

2.1. Order Processing and Fulfillment:

We use the personal information you provide to process and fulfill your orders, including verifying payment details, shipping products to the correct address, and providing customer support related to your purchase.

2.2. Communication:

We may use your email address to communicate with you regarding your orders, updates, promotions, and other relevant information. You can opt out of marketing communications at any time by following the unsubscribe instructions included in the email.

2.3. Website Improvement and Personalization:

The information collected through Google Analytics, pixel tags, and cookies helps us analyze user behavior, understand preferences, and make improvements to our website, marketing efforts, and overall customer experience.

3. Information Sharing and Disclosure:

3.1. Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting business activities on our behalf. These service providers have access to the necessary information to perform their tasks but are obligated to keep it confidential and use it only for the specific purpose it was provided.

3.2. Advertising and Analytics Platforms:

We may share non-personal information, such as website usage data and demographic information, with platforms like TikTok, Facebook, Pinterest, Google Merch, and Google Ads for targeted advertising and analytics. This allows us to reach potential customers who may be interested in our products and measure the effectiveness of our advertising campaigns.

3.3. Business Transfers:

In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality of your personal information is maintained.

3.4. Legal Requirements:

We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe that such action is necessary to protect and defend our rights, property, or the safety of others.

4. Your Rights and Choices:

4.1. Access, Correction, and Deletion:

You have the right to access, update, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

4.2. Cookie Preferences:

You can manage your cookie preferences through your browser settings or by using the opt-out mechanisms provided by the respective platforms. Please note that disabling cookies may affect the functionality of our website.

4.3. Opting Out of Targeted Advertising:

You can opt out of targeted advertising provided by platforms such as TikTok, Facebook, Pinterest, Google Merch, and Google Ads. Please refer to the respective platform’s privacy policies and settings for more information on how to manage your ad preferences.

5. Data Security:

5.1. Data Security Measures:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and encryption methods to safeguard your data.

6. Data Retention:

6.1. Data Retention Period:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

7. Children’s Privacy:

7.1. Age Restriction:

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to remove that information from our systems.

8. Third-Party Websites:

8.1. External Links:

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Updates to this Privacy Policy:

9.1. Policy Updates:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes we make will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about our privacy practices.

10. Contact Us:

10.1. Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided below:

Email: [email protected]

Mailing Address: 53 Elmgrove Rd, Weybridge KT13 8PB, United Kingdom

By using our website and providing us with your personal information, you signify your consent to the terms of this Privacy Policy.

Last updated: May 08, 2023

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