Refund and Return Policy

We want you to be completely satisfied with your purchase from our online store. If for any reason you are not satisfied, we offer a straightforward refund and return policy outlined below:

1. Returns Eligibility:
   • You may request a return within 7 days from the date of delivery.
   • The item must be unused, in its original condition, and with all original tags and packaging intact.
2. Return Process:
   • To initiate a return, please contact our customer support team either through email, phone, or our online contact form. Provide your order details, the reason for the return, and any supporting information or photos if necessary.
   • Pack the item securely in its original packaging (if available) along with any included accessories or documentation.
   • Ship the item back to the designated return address provided by our customer support team.
   • We recommend using a trackable shipping method and purchasing shipping insurance to protect against loss or damage during transit. Please note that return shipping costs are the customer’s responsibility unless otherwise stated.
3. Refunds:
   • Once we receive the returned item and verify its condition, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow up to 10 days for the refund to be processed and reflect in your account. The actual time may vary depending on your payment provider.
4. Non-Refundable Items:
   • We will clearly indicate any non-refundable items on the product page or during the checkout process.
5. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact our customer support team immediately.
   • Provide detailed information about the issue, along with any relevant photos or documentation.
   • We will work with you to resolve the issue promptly, which may involve providing a replacement, repair, or issuing a refund.
6. Return Shipping Errors:
   • If we made an error in shipping your order or if you receive the wrong item, please contact our customer support team immediately.

Please note:

• Our refund and return policy applies to purchases made directly through our online store. If you purchased our products from a third-party retailer or reseller, please refer to their respective return policies.
• We reserve the right to refuse returns that do not meet the eligibility criteria or if the item shows signs of misuse, damage, or alteration not caused by our handling or shipping.
• If you have any questions or need further clarification regarding our refund and return policy, please contact our customer support team.

This refund and return policy is subject to change without prior notice. Please refer to the latest version of the policy on our website or contact our customer support for any updates.